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View Full Version : 160 ping makes a gal sad, very sad


Sageabilly
11-15-2007, 10:00 PM
Ever since the new server update, Martelski and I are getting anywhere from 150-300 ping to the fine TNR servers. Martel says it's either the server issue or an issue with Teleglobe, he can't tell.

Did someone forget to swing the cables around to clean all the extra bits and bytes out?

I really, really am missing playing with everyone- other servers just aren't the same by a long shot. If some fine white knight of a gentleman would troubleshoot from the Toronto end, I'd be ever so grateful!

:lol:

For all the techno-heads:

Tracing route to 67.213.67.72 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms gnosis [192.168.1.1]
2 10 ms 9 ms 9 ms 10.117.64.1
3 12 ms 8 ms 8 ms 172.22.81.13
4 16 ms 19 ms 18 ms 172.22.33.34
5 16 ms 14 ms 15 ms atl-edge-18.inet.qwest.net [216.206.221.149]
6 20 ms 19 ms 22 ms atl-core-01.inet.qwest.net [205.171.21.161]
7 40 ms 38 ms 49 ms cer-core-02.inet.qwest.net [67.14.8.206]
8 40 ms 42 ms 48 ms chp-brdr-02.inet.qwest.net [205.171.139.118]
9 42 ms 40 ms 41 ms 63.146.26.62
10 52 ms 51 ms 53 ms if-6-0.core1.TTT-Scarborough.teleglobe.net [216.
6.60.17]
11 48 ms 54 ms 47 ms if-6-0.core2.TNK-Toronto.teleglobe.net [216.6.60
.22]
12 64 ms 52 ms 51 ms if-0-1.ihar1.TGS-Toronto.Teleglobe.net [216.6.54
.10]
13 164 ms 167 ms 160 ms 209.58.16.10
14 159 ms 158 ms 155 ms bb1.yyz02.spdnetwork.net [208.68.88.130]
15 * * * Request timed out.

null
11-15-2007, 10:28 PM
Copy that traceroute into the text box, here: http://www.geobytes.com/traceroutelocator.htm

If this is accurate... you're being routed through the Philippines. I suppose that -would- cause some havoc with your ping. >.< It might well be a server issue, though. I'm not very good with these things.

silence
11-15-2007, 11:43 PM
lol i think null is right, and if they r routing u that way my $$ is there is a MAJOR routing issue between 63.146.26.62 and 208.68.88.130 causing for a VERY indirect route to resolve the issue...

theunderking
11-15-2007, 11:53 PM
All I can say is OUCH.

Sageabilly
11-16-2007, 12:02 AM
Odd... it's going from London, ON to Puerto Princesa in the Philippines


216.6.54.10 directs to 209.58.16.10 BUT WHY GOD WHY???????

DeathSniper
11-16-2007, 12:03 AM
Because they like doing that :p
I'm in the GTA and I used to get routed to Quebec and then back to Toronto...go figure.

silence
11-16-2007, 12:12 AM
well if i remember my networking correctly, what is happening is all the routers r talking to each other asking who has the IP address they r looking for and creating a dynamic route to where ever ur trying to connect to, it just so happens that for some reason the routers believe the sortest route is the 1 u posted above... u MIGHT be able to call ur ISP and ask why it is routing u through the philipines and if they can fix it so u can get a more direct route to the server but im not sure... i got a friend who works for cogeco which is an ISP in the GTA / ontario / other places... see if he can tell me if ISP's can actually reroute people to allow for an easier connection.

last i heard though, if u say u want a better connection for a game ur gonna get a lot more hastle than for some other reason... but i dont know if this is actually true.

null
11-16-2007, 12:30 AM
From what I know/read, the way it works is you connect to your ISP (and your ISP may even connect to a larger ISP -- say, a database), and from there, you have to get routed through to the other person's ISP, and then to them. Of course, there's stops on the way. I recall hearing that Sympatico routes it's Ottawa traffic down through either Detroit or Chicago, for instance.

In any case, there is most definitely something wrong with the way it's being routed. Did the server get changed to a new ISP, was it just an IP change?

Hieyeck
11-16-2007, 12:49 AM
Someone's routing tables aren't up to date :P

Go to the website of the route that's providing problems (in this case, teleglobe) and pop off an email to customer service. While they don't usually deal with end users, most are helpful enough if you NICELY explain your problem. Don't cry, don't whine, just stick to the facts, i.e.:

"I'm trying to reach a server located in Toronto, ON from Abilene, TX but I'm being routed through the Philippines. I am hoping that you can help correct this mistake. Thanks." Followed by a copy and paste of the traceroute.

fly
11-16-2007, 01:38 AM
tried this myself this is why i love bell #$%#@%$$%@# playing from ottawa

1 161.58.14.161 (161.58.14.161) 0.442 ms 0.345 ms 0.378 ms
2 ge-1-2-0.378.r01.stngva01.us.wh.verio.net (204.2.127.185) 0.609 ms 0.329 ms 0.522 ms
3 vl-5.r03.stngva01.us.bb.gin.ntt.net (129.250.27.215) 0.636 ms 0.478 ms 0.452 ms
4 xe-4-0-0.r21.asbnva01.us.bb.gin.ntt.net (129.250.2.18) 9.720 ms 0.550 ms 0.635 ms
5 t8-4.mpd01.iad01.atlas.cogentco.com (154.54.10.161) 0.637 ms 0.716 ms 0.673 ms
6 t7-4.mpd01.dca02.atlas.cogentco.com (154.54.7.157) 24.604 ms 13.906 ms 13.265 ms
7 t7-1.mpd01.dca01.atlas.cogentco.com (154.54.1.69) 13.409 ms 13.316 ms 15.091 ms
8 t8-2.mpd01.bos01.atlas.cogentco.com (154.54.1.105) 13.119 ms 13.043 ms 13.038 ms
9 g11-0-0.core01.bos01.atlas.cogentco.com (154.54.5.21) 12.978 ms 13.032 ms 12.939 ms
10 p13-0.core01.alb02.atlas.cogentco.com (154.54.7.41) 34.109 ms 60.061 ms 34.112 ms
11 p14-0.core01.yyz01.atlas.cogentco.com (66.28.4.218) 36.524 ms 36.444 ms 36.474 ms
12 v3490.mpd01.yyz01.atlas.cogentco.com (154.54.5.74) 178.906 ms 78.631 ms 216.415 ms
13 t2-2.mpd01.yyz02.atlas.cogentco.com (66.28.4.126) 36.571 ms 36.555 ms 36.522 ms
14 38.101.48.26 (38.101.48.26) 36.650 ms 38.398 ms 36.610 ms
15 bb1.yyz02.spdnetwork.net (208.68.88.130) 36.723 ms 36.842 ms 37.583 ms

null
11-16-2007, 03:22 AM
I'm w/ Bell Sympatico, too. Get basically the same trace. Very weird, the way they have it. Goes Montreal, Ottawa, Montreal, Vancouver (wtf?), Montreal, etc. I'm thinking of trying to get into a networking course in the near future, so hopefully I'll find out that there's some logic behind all've that, or if it's just someone behind a computer laughing at us all.

silence
11-16-2007, 09:42 AM
null there is logic behind it, most routers r plotting the course dynamically i'll find my networking textbook tonight and see if i can find the exact explanation for u

Hieyeck
11-16-2007, 10:48 AM
The logic is simple. Years ago, IPs were assigned in huge swaths of blocks. So as an example, Stanford owns the ENTIRE 12.x.x.x IP range (IIRC. I know they own an entire class A address, just forget which one). They realized they'd be running out of IPs fairly quickly so they cut back and implemented subnets, essentially dividing IP blocks into smaller chunks. While they try and keep it sequential, what's more than likely happened is that there was a range pointed somewhere in the Philippines. However that range had an unused block, and that block got assigned to the servers. Since routers using dynamic routing protocols always try to summarize routes, that connection got piped over to the Philippines.

Now, you might wonder why they don't just use static routes. If they used static routes all this time, routing tables would be fucking huge, and it would take longer to go through the list of routes. Now, you might think that to a computer 1000 entires and 100 entries isn't that big a difference, and yes, if it were JUST doing one route, it wouldn't make any difference. However, these routers deal with millions of connections per second and being able to use only 1/10th of your processing power and memory is a saves ALOT of money and time, preventing routers from getting overloaded.

Sageabilly
11-16-2007, 10:51 AM
Thanks guys! I'll see what I can come up with. I think it's bizzare that I'm in Asheville NC and being sent to Florida, Texas, Detroit, New York, and then bounced around a couple of times in Ontario before being sent to the Philippines.... jesus H Christ...

I looked at Teleglobe's website and their canadian HQ is in Montreal... and They don't have an e-mail contact and I'm afraid to call Them because then I'll get some snooty French Canadian on the line who's going to be all "But I am Le Tired" and then I'll have to say "Well, then take a nap AND THEN FIRE ZE MISSLES!" and then they'll never talk to me again!!!!!

The Killing Joke
11-16-2007, 11:15 AM
Hey. Not all French Canadians are that snooty! Just Eyemaster.

:))

Crayola
11-16-2007, 11:47 AM
lol philippines

manofphat
11-16-2007, 12:00 PM
well if i remember my networking correctly, what is happening is all the routers r talking to each other asking who has the IP address they r looking for and creating a dynamic route to where ever ur trying to connect to, it just so happens that for some reason the routers believe the sortest route is the 1 u posted above...

You're absolutely right. It's called Open Shortest Path First (OSPF) and it's delicious.

Did the server get changed to a new ISP, was it just an IP change?

We got a new ISP.

I'm going to talk to my rep at the new company and see if he can do anything to make the route better.

Hieyeck
11-16-2007, 12:53 PM
What silence is referring to is acually the metric, OSPF is an actual routing protocol. For example, RIP uses simple hopcount, while OSPF uses path cost, which is calculated via an algoritim which uses a combination of factors such as bandwidth and link-state (I should be shot, I should still remember all the factors OSPF uses to calculate metrics with D: ). There are many more routing protocols in use, but RIP, OSPF and E/IGRP are the most common ones used on interior networks (within the same company). BGP is the current standard for exterior routing (transversing networks).

WiseGuy
11-16-2007, 01:23 PM
lmao id show u mine but i bounce like 20+ steps from Vancouver to Toronto lol...

cujo
11-16-2007, 02:27 PM
I had an old clanmate in Sri Lanka have his connection routed from Sri Lanka to India to Some-God-Forsaken-Place, and finally to Hong Kong.

He went from 80 ping to 300 :P

Sageabilly
11-16-2007, 05:10 PM
Oh, manofphat, thank you thank you thank you!!!!!

Please keep me updated!

manofphat
11-16-2007, 05:21 PM
All your other hops are fine. I don't see any from the Phillipines. It's all US then Canada when I checked. I'm worried about these ones though:


13 164 ms 167 ms 160 ms 209.58.16.10
14 159 ms 158 ms 155 ms bb1.yyz02.spdnetwork.net [208.68.88.130]
15 * * * Request timed out.

Someone could have been wrong at the data center because that's quite a jump. Can you please do another trace route right now and post it?

Thanks!

Sageabilly
11-16-2007, 07:11 PM
Done at 7:11 est

1 <1 ms <1 ms <1 ms gnosis [192.168.1.1]
2 6 ms 7 ms 7 ms 10.117.64.1
3 7 ms 12 ms 7 ms 172.22.81.13
4 13 ms 10 ms 12 ms 172.22.33.34
5 15 ms 13 ms 13 ms atl-edge-18.inet.qwest.net [216.206.221.149]
6 18 ms 18 ms 17 ms atl-core-01.inet.qwest.net [205.171.21.161]
7 33 ms 36 ms 34 ms cer-core-02.inet.qwest.net [67.14.8.206]
8 40 ms 33 ms 36 ms chp-brdr-02.inet.qwest.net [205.171.139.118]
9 34 ms 37 ms 41 ms 63.146.26.62
10 45 ms 49 ms 46 ms if-6-0.core1.TTT-Scarborough.teleglobe.net [216.
6.60.17]
11 49 ms 51 ms 47 ms if-6-0.core2.TNK-Toronto.teleglobe.net [216.6.60
.22]
12 52 ms 54 ms 54 ms if-0-1.ihar1.TGS-Toronto.Teleglobe.net [216.6.54
.10]
13 153 ms 150 ms 154 ms 209.58.16.10
14 152 ms 159 ms * bb1.yyz02.spdnetwork.net [208.68.88.130]
15 * * * Request timed out.

Sageabilly
11-26-2007, 07:50 AM
Still seeing pings that are even higher than before. Martel and I are beginning to wonder if there's something wrong with our internet connection, because our pings are higher across the board. This sucks- we really enjoyed TNR's server!

manofphat
11-26-2007, 07:54 AM
The ISP still hasn't gotten back to me yet.
From what I can see on your trace route, it's not on your end :(

The Killing Joke
11-26-2007, 01:13 PM
Still seeing pings that are even higher than before. Martel and I are beginning to wonder if there's something wrong with our internet connection, because our pings are higher across the board. This sucks- we really enjoyed TNR's server!

Post more pics of yourself - that usually makes Mano work harder (heh heh) to find a solution.

:))

Sageabilly
11-26-2007, 09:48 PM
lol... thanks guys for helping out so much :)

Not me but a little inspiration for ya:

http://farm2.static.flickr.com/1405/807004378_3fd11fab90.jpg

Or if buff babes are your thing:

http://www.nude-fitness-babes.com/wp-content/uploads/2007/04/sheila1a.jpg

Or fatties:

http://www.zanyvideos.com/uploads/fat_woman_in_bikinis.jpg





you know... that last image is one of the more disturbing things I've ever seen on teh internet... like, the girl all teh way on the right looks like she is just a combination of being pregnant and hanging out with the other three... but those other three there's NO accounting for taste, I tell ya what
I'm equal opportunity!

Crayola
11-26-2007, 11:37 PM
oh boy oh boy oh boy

cujo
11-26-2007, 11:48 PM
i just spooged at the last one.

its my new screensaver.

theunderking
11-27-2007, 12:16 AM
I appreciate you appealing to all tastes sage.but... but...

*goes off and huddles in the corner*

The Killing Joke
11-27-2007, 08:36 AM
Hmm - I think I just found out what happens when "not suitable for work" pics get checked at work... I could see the first one, but I think they're sending down the HR Goon Squad to 'talk to me' about the last two.

:(

Sageabilly
11-27-2007, 06:03 PM
Killing, I'm sorry... :(

Why in the world do the last two warrant a visit from HR? I'd think the first one was more spooge-producing?

ON a related note, I was on server #2 this afternoon and getting 50 or so ping. No one was playing on #1. I have no idea what's going on and it's vexing!

Kura
11-27-2007, 11:55 PM
Hmm - I think I just found out what happens when "not suitable for work" pics get checked at work... I could see the first one, but I think they're sending down the HR Goon Squad to 'talk to me' about the last two.

:(

LOL are you serious???? why are you checking the forums at work? that's just asking for it in my opinion....

DeathSniper
11-28-2007, 02:57 PM
I check it when I'm at work. Then again I take care of the systems too lol :p